The 80-20 rule, also known as the Pareto principle, defines how causes and results are correlated. It states that 20% of causes drive 80% of results. Create your account and connect with a world of communities. Anyone can view, post and comment on this community. Connect with customers, empower your team and increase sales with Ringy's complete Call Center Company near Pittsburgh PA solution.
What is the 80-20 rule in customer service?
The 80-20 rule, also known as the Pareto principle, defines how causes and results are correlated. It states that 20% of causes drive 80% of results.
